Personal Banker: Flexible Hours & Growth in Banking

First Community Bancshares, Inc.; Bryant (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a customer service-focused role in Bryant, AR to handle cash transactions in a high-volume environment and promote bank products.

You will evaluate customer relationships, follow bank policies, and aim to meet monthly new account production targets. The position requires flexibility for evenings, weekends, and holidays, plus the ability to work effectively in a team and with diverse customers, including Spanish speakers.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Skills

Customer service

Teamwork

Cash handling

Sales

Spanish language

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. is seeking a customer service-focused role in Bryant, AR to handle cash transactions in a high-volume environment and promote bank products.

You will evaluate customer relationships, follow bank policies, and aim to meet monthly new account production targets. The position requires flexibility for evenings, weekends, and holidays, plus the ability to work effectively in a team and with diverse customers, including Spanish speakers.