Branch Support Specialist - Security

Allied Universal; Santa Clarita (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Sick days

Personal days

Vacation accrual

Job summary

Allied Universal is seeking a Branch Support Specialist for the security branch in Houston. You will manage employee records, assist with benefits, and support payroll and compliance at the branch level. The role requires a high school diploma, administrative experience, and proficiency with MS Office.

You will coordinate uniform programs, workers' compensation, LOA processes, and HR audits. This is a full-time position in a dynamic team.

Qualifications

• High School diploma or equivalent required.
• Professional administrative experience required.
• Able to focus and multi-task in a busy environment.
• Capable of handling stressful situations calmly and professionally.
• Strong management skills and ability to coordinate with diverse teams.
• Proficient in Microsoft Office and office tech.
• Take initiative and manage multiple deadlines.

Responsibilities

• Maintain employee files and branch I-9s per policy.
• Assist HR with annual open enrollment and benefits questions.
• Oversee the uniform program administration and records.
• Assist with workers' compensation paperwork and notes.
• Coordinate LOA notices and related paperwork flow.
• Update WinTeam data and liaise with Payroll for changes.
• Handle unemployment claim inquiries from vendors.
• Conduct HR-related audits monthly and generate reports.
• Coordinate employee relations programs under HR direction.

Skills

Multi-tasking

Stress management

Initiative

Communication

Team coordination

Education

High School diploma or equivalent

College degree in business, human resources, or related field

Tools

Microsoft Office

iCIMS

WinTeam

DOMO

Job description

Branch Support Specialist - Security

Job Locations

US-TX-Houston

Job Details

Requisition ID: 2026-1651510

Category (Portal Searching): Administrative

Business Unit: AUS

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Branch Support Specialist - Security

Zip Code: 77092

Full Time

21+ Years of Age

Security Experience - 6+ Months

Access Control/Badge Experience

Comfortable Using Computer or Tablet

Guard Card/License

Lift Up to 20 lbs

Pay Rate: $18.50

Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

RESPONSIBILITIES

• Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
• Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
• Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
• Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
• Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
• Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
• Receive inquiries from outside vendors on unemployment claims
• Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
• Coordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi-task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID: 2026-1651510