Branch Support Specialist - Security

Allied Universal; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

Paid holidays & vacation

Job summary

Allied Universal is seeking a Branch Support Specialist in Houston (ZIP 77092) to serve as the primary contact for branch management on HR and benefits issues, payroll discrepancies, and unemployment claims. This full-time role requires 21+ years of age with security experience and badge access familiarity.

You will manage personnel files, assist with open enrollment, oversee the uniform program, coordinate LOA processes, and handle post-hire data in WinTeam with Payroll collaboration.

Qualifications

• High School diploma or equivalent.
• Prior work experience in a professional administrative environment.
• Able to focus and multi-task in a busy environment.
• Ability to handle stressful situations calmly and professionally.
• Proficient in Microsoft Office applications.
• Ability to take initiative and manage deadlines.

Responsibilities

• Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
• Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
• Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
• Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
• Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
• Maintain post-hire WinTeam data entry; coordinate with Payroll to ensure changes are completed properly; respond to questions as needed
• Receive inquiries from outside vendors on unemployment claims
• Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
• Coordinate employee relations programs under the direction of Corporate Human Resources

Skills

MS Office

Administrative experience

Multi-tasking

Communication

Problem solving

Education

High School diploma or equivalent

College degree in business, HR, or related field

Tools

iCIMS

WinTeam

DOMO

Job description

Overview

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Branch Support Specialist - Security

Zip Code: 77092

Full Time

21+ Years of AgeSecurity Experience - 6+ Months

Access Control/Badge Experience

Comfortable Using Computer or Tablet

Guard Card/License

Lift Up to 20 lbs

Pay Rate: $18.50

Allied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

RESPONSIBILITIES:

• Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies


• Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees


• Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program


• Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs


• Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork


• Maintain post-hire WinTeam data entry; coordinate with Payroll to ensure changes are completed properly; respond to questions as needed


• Receive inquiries from outside vendors on unemployment claims


• Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports


• Coordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS:

• High School diploma or equivalent


• Prior work experience in a professional administrative environment


• Able to focus and multi-task in a busy environment


• Ability to successfully handle stressful situations in a calm and professional manner


• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels


• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology


• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

• College degree in business, human resources, or related field of study


• Human resources and/or recruiting experience


• Experience using iCIMS or other Applicant Tracking System


• Experience using WinTeam or other Human Resources Information System


• Experience using DOMO or other business intelligence tool

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance


• Eight paid holidays annually, five sick days, and four personal days


• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com