Branch Support Specialist

Allied Universal; Savannah (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan enrollment

Eight paid holidays annually

Vacation and personal time accrual

Job summary

Allied Universal is hiring a Branch Support Specialist in our Savannah area. This hands-on role acts as the primary contact for branch management on benefit issues, payroll discrepancies, and HR administrative tasks, including I-9 files, open enrollment support, and uniform program administration.

You will coordinate with Corporate HR, manage records, respond to inquiries from vendors, and assist with leave, workers’ comp, and audits.

Qualifications

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi‑task in a busy environment
• Ability to handle stressful situations calmly and professionally
• Effective management skills coordinating with multiple employees
• Proficient in Microsoft Office and office management tech
• Ability to take initiative and manage deadlines

Responsibilities

• Maintain employee personnel, medical, and benefit files and branch I-9 records per policies.
• Assist with annual open enrollment; provide first‑line benefit answers.
• Oversee uniform program administration: sizing, issuance, returns, replacements, and filing.
• Assist with workers’ compensation claims; coordinate with HR on documents and notes.
• Handle leave of absence notices and LOA paperwork flow with HR.
• Maintain WinTeam data entry; coordinate with Payroll for changes.
• Respond to unemployment claim inquiries from external vendors.
• Conduct HR audits monthly and process weekly reports.
• Coordinate employee relations programs under HR direction.

Skills

Customer service

Microsoft Office

Multi-tasking

Communication

Problem solving

Education

High School diploma or equivalent

College degree in business, human resources

Tools

WinTeam

iCIMS

DOMO

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands‑on position is responsible for branch‑level administration.

Branch Support Specialist

Starting Pay: $17 per hour.

Workdays Available: Monday – Friday

Shifts Available: 8:00 AM – 5:00 PM

Must be comfortable with computers and tablet devices.

Must have Excellent Customer Service Skills!

RESPONSIBILITIES:

• Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
• Assist Corporate Human Resources with the annual open enrollment process; provide first‑line answers to benefit related questions or works with corporate benefits to identify answers for employees
• Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
• Assist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs
• Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
• Maintain post‑hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
• Receive inquiries from outside vendors on unemployment claims
• Under the direction of Corporate Human Resources, conduct HR‑related audits on a monthly basis; processes weekly reports
• Coordinate employee relations programs under the direction of Corporate Human Resources

QUALIFICATIONS:

• High School diploma or equivalent
• Prior work experience in a professional administrative environment
• Able to focus and multi‑task in a busy environment
• Ability to successfully handle stressful situations in a calm and professional manner
• Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

• College degree in business, human resources, or related field of study
• Human resources and/or recruiting experience
• Experience using iCIMS or other Applicant Tracking System
• Experience using WinTeam or other Human Resources Information System
• Experience using DOMO or other business intelligence tool

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1428788