Branch Support Specialist — Client Services & Admin Expert

Oregon Department of Justice; Gresham (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Vacation and sick leave

11 paid holidays a year

Health, dental, and vision benefits

Pension and retirement programs

SEIU representation

Job summary

The Oregon Department of Justice’s Division of Child Support in Gresham seeks a Branch Support Specialist (Office Specialist 2). The role supports daily reception, case processing, document management, and notary duties within a collaborative team.

A notary commission is required within six months of hire. Two years of clerical experience or an associate degree is preferred, with strong keyboarding and MS Office skills.

Qualifications

• Two years of general clerical experience with keyboarding/word processing.
• Associate degree in any field, or equivalent combination of education and experience.
• Finalists must pass background check and notary training within six months.

Responsibilities

• Answer calls and greet visitors as office receptionist.
• Provide customer service and screen telephone inquiries.
• Process mail and upload documents to the web-based case management system.
• Develop, draft, and revise office procedures as needed.
• Attend meetings, take notes, and prepare minutes for editing.

Skills

Keyboard 45+ wpm

Customer service

Team collaboration

Microsoft Office

Notary training

Education

Associate degree

Equivalent education/experience

Tools

Office software (MS Office)

Case management system

Job description

The Oregon Department of Justice’s Division of Child Support in Gresham seeks a Branch Support Specialist (Office Specialist 2). The role supports daily reception, case processing, document management, and notary duties within a collaborative team.

A notary commission is required within six months of hire. Two years of clerical experience or an associate degree is preferred, with strong keyboarding and MS Office skills.