Retail Client Experience Specialist

Clothesline Cleaners; Boise (ID); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Homebase, Inc. is seeking a customer-focused team member in Boise, Idaho. The role involves greeting clients, onboarding new customers, and processing payments with accuracy.

The position requires strong communication, detail orientation, and a professional appearance in a fast-paced retail environment. You will work under the General Manager & Operations Supervisor to support promotions and services offered.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Ability to manage payments and data entry with accuracy.

Responsibilities

• Greets clients entering the store with a friendly, upbeat attitude.
• Welcomes new clients with a gift and onboarding/data capture.
• Handles client complaints with integrity and poise and refers issues when needed.
• Receives payments (cash, checks, credit cards) and ensures accuracy of charges.
• Maintains accurate ticketing, invoicing, and data entry.
• Keeps work area neat and organized and tags/barcodes items.
• Reports daily and inputs data accurately.
• Performs other duties as assigned.
• Maintains a professional appearance.

Skills

Good communicat ion

Positive attitude

Detail oriented

Reliable

Friendly and outgoing

Computer skills

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Homebase, Inc. is seeking a customer-focused team member in Boise, Idaho. The role involves greeting clients, onboarding new customers, and processing payments with accuracy.

The position requires strong communication, detail orientation, and a professional appearance in a fast-paced retail environment. You will work under the General Manager & Operations Supervisor to support promotions and services offered.