Branch Supervisor: Hands-On Leader in Warehouse & Service

Industrial Supply Corporation; Chandler (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Industrial Supply is seeking a hands-on Branch Supervisor for the Chandler, AZ location. You will lead the day-to-day branch operations, oversee warehouse activities, and work closely with the sales team to deliver excellent customer service.

The role requires supervising staff, maintaining safety and accuracy, and stepping in to assist with daily tasks as needed. A hands-on approach and reliable leadership are essential.

Qualifications

• Experience leading or supervising branch or warehouse teams.
• Strong organizational and problem-solving abilities.
• Solid understanding of inventory, receiving, and order fulfillment.
• Excellent communication and customer service skills.
• Comfortable using computers and inventory/order-management systems.
• Willing to be a hands-on leader and assist wherever needed.
• Ability to safely operate a company delivery vehicle when required.

Responsibilities

• Lead daily branch operations, including warehouse, inventory, order fulfillment, deliveries, and customer service.
• Supervise, coach, and support branch employees.
• Set clear expectations for safety, accuracy, productivity, and customer service.
• Oversee receiving, stocking, picking, packing, and delivery activities.
• Maintain accurate inventory and help resolve discrepancies.
• Coordinate with sales teams to meet customer needs.
• Assist customers and resolve service or order issues.
• Manage employee schedules, time records, and staffing needs.

Skills

Leadership

Organizational skills

Problem-solving

Communication skills

Customer service

Inventory knowledge

Safety awareness

Tools

Inventory management systems

Order-management systems

Job description

Industrial Supply is seeking a hands-on Branch Supervisor for the Chandler, AZ location. You will lead the day-to-day branch operations, oversee warehouse activities, and work closely with the sales team to deliver excellent customer service.

The role requires supervising staff, maintaining safety and accuracy, and stepping in to assist with daily tasks as needed. A hands-on approach and reliable leadership are essential.