Branch Supervisor

Orange County's Credit Union; Chino (CA); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

100% covered health premiums

401(k) with matching

Annual discretionary bonuses

Vacation and sick time

Job summary

A leading financial institution is seeking an inspiring Branch Supervisor for its new location in Chino, CA. You will lead a dynamic team, enhance member experiences, and drive growth within the community. This is an exciting opportunity to make a meaningful impact while enjoying an award-winning workplace culture.

Qualifications

• 4+ years in sales/customer service in banking or credit unions.
• 2+ years leading teams of four or more.
• 1+ years developing business relationships preferred.

Responsibilities

• Lead and inspire a team to exceed expectations.
• Cultivate a remarkable member experience.
• Engage with the local community.

Skills

Leadership

Customer Service

Sales

Community Engagement

Job description

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Orange County's Credit Union provided pay range

This range is provided by Orange County's Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $35.00/hr

Be the Leader of Something New! We're opening a new branch this summer! 8401 Pine Ave, #110, Chino 91708

Orange County’s Credit Union is expanding, and we want you to be at the forefront! Our brand-new branch in Chino’s Town Center at the Preserve is opening its doors, and we need an inspiring leader to build a winning team, create an amazing member experience, and drive growth in this thriving community.

At Orange County’s Credit Union, we don’t just provide financial services—we create meaningful relationships. Our culture of excellence has earned us the Peter Barron Stark Award for Workplace Satisfaction, proving that our associates love where they work. With over 85 years of trust, 140,000+ members, and $2.5 billion in assets, we are growing fast—and we want leaders who are ready to make an impact.

Are You the Leader We’re Looking For?

• Do you thrive on building and inspiring high-performing teams?
• Are you passionate about delivering wow-worthy service and driving results?
• Do you enjoy connecting with your community and making a difference?

What You’ll Do

• Lead & Inspire – Build, coach, and develop an all-star team that is motivated to exceed expectations.
• Create a Wow-Worthy Member Experience – Cultivate a culture where service goes beyond transactions.
• Drive Growth & Performance – Achieve goals.
• Make an Impact – Engage with the local community and build lasting relationships.
• Strategize for Success – Put to action a branch strategy that ensures long-term success.
• Ensure Excellence – Assist with overseeing operations, financials, and compliance with a sharp eye for detail.

Why You’ll Love It Here

• Award-Winning Culture – Your voice matters, and your ideas drive our success.
• Growth Opportunities – We invest in our people with coaching, mentorship, and career development.
• A Company That Cares – We believe in Putting People First—our members, our associates, and our community.

Qualifications

• 4+ years in sales/customer service within the banking or credit union branch environment.
• 2+ years leading teams of four or more associates with proven coaching and development success.
• 1+ years developing business relationships and engaging in community involvement preferred.

What We Offer

• Final offers based on qualifications, experience, and internal equity. The hourly pay range for the Branch Supervisor role is $30.00 - 35.00.
• We believe in taking care of our team as much as we care for our members. From day one, you’ll enjoy: Health & Wellness: 100% covered premiums for Anthem Vivity HMO & Delta Care USA Dental.
• 401(k) with automatic 3% contribution PLUS dollar-for-dollar matching up to 5%.
• Annual discretionary bonuses.
• Annual performance merit increases.
• Professional Development: Educational grants up to $1,000 annually.

Time Off:

• Generous vacation and sick hours and paid holidays.

Orange County's Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Sales

• Industries

  Banking, Financial Services, and Consumer Services

Referrals increase your chances of interviewing at Orange County's Credit Union by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

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