Payroll & Office Operations Associate

Hunter Recruitment Advisors (HRA); Orange (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health and wellness package

401(k) with 4% match

Paid time off and holidays

Company-provided service truck and tablet

Professional advancement through training

Company-wide family events

Job summary

A leading company in consumer services is seeking a Service Titan Administrator for its Orange County office. The ideal candidate will leverage their technological savviness to streamline operations within Service Titan, ensuring productivity and accuracy in workflows across departments. With responsibilities including payroll support and process improvement, this role demands a detail-oriented, collaborative individual eager to contribute to a high-performing team.

Qualifications

• Detail-focused and self-starter.
• 2-3 years experience in plumbing/home services preferred.
• Experience managing payroll and optimizing workflows.

Responsibilities

• Manage and execute workflows in Service Titan.
• Support payroll and transaction processing.
• Track and resolve accounts receivable.

Skills

Problem-solving

Communication

Customer service

Technological savviness

Education

Bachelor's Degree in Finance, Business Administration, or related fields

Tools

Service Titan

Excel

QuickBooks

Paylocity

Job description

3 days ago Be among the first 25 applicants

Hunter Recruitment Advisors (HRA) provided pay range

This range is provided by Hunter Recruitment Advisors (HRA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $80,000.00/yr

About You:

Are you a technologically savvy, natural problem-solver who thrives under pressure, embraces continuous process improvement, and regularly collects, analyzes, and interprets data to support decision making?Do you enjoy bringing precision, organization, and efficiency to fast-paced, dynamic situations with multiple moving parts?

If you answered yes above and have an eye for accuracy, a zeal for timeliness, and can manage and hold yourself and others accountable for results, you may be a great fit at Barker & Sons Plumbing. Our team is looking for a collaborative, action-oriented Service Titan Administrator ready to join our high-performing and growth-focused team.

About the Role:

The Service Titan Administrator is responsible for managing and executing workflows to support operations in Service Titan, our primary business operations software. The key to success is the ability to manage processes and technology to drive productivity, report accurately, and deliver results. This individual will directly handle Service Titan workflows to include transaction management, install operations, financial processes, and payroll support.

Job Duties:

• Observe, evaluate, and enhance Service Titan processes and procedures; develop plans for continuous improvement.
• Establish strong cross-functional communication and collaboration across all departments to include service, install, operations, warehouse, and customer service.
• Support payroll, daily transaction processing, batching, and posting, and install workflows, ensuring the overall accuracy, consistency, and timeliness of all within Service Titan.
• Track, record, and resolve all accounts receivable accurately and in a timely manner, while utilizing automation of accounts payable in Bill.com.
• Ensure adherence to payment processing requirements for install job scheduling, continuation, and close out.
• Review and adjust bi-weekly payroll to ensure accuracy.
• Implement Nexstar Network and Service Titan best practices and ensure processes are enforced to track performance metrics and obtain objectives.

About You:

Are you a technologically savvy, natural problem-solver who thrives under pressure, embraces continuous process improvement, and regularly collects, analyzes, and interprets data to support decision making?Do you enjoy bringing precision, organization, and efficiency to fast-paced, dynamic situations with multiple moving parts?

If you answered yes above and have an eye for accuracy, a zeal for timeliness, and can manage and hold yourself and others accountable for results, you may be a great fit at Barker & Sons Plumbing. Our team is looking for a collaborative, action-oriented Service Titan Administrator ready to join our high-performing and growth-focused team.

About the Role:

The Service Titan Administrator is responsible for managing and executing workflows to support operations in Service Titan, our primary business operations software. The key to success is the ability to manage processes and technology to drive productivity, report accurately, and deliver results. This individual will directly handle Service Titan workflows to include transaction management, install operations, financial processes, and payroll support.

Job Duties:

• Observe, evaluate, and enhance Service Titan processes and procedures; develop plans for continuous improvement.
• Establish strong cross-functional communication and collaboration across all departments to include service, install, operations, warehouse, and customer service.
• Support payroll, daily transaction processing, batching, and posting, and install workflows, ensuring the overall accuracy, consistency, and timeliness of all within Service Titan.
• Track, record, and resolve all accounts receivable accurately and in a timely manner, while utilizing automation of accounts payable in Bill.com.
• Ensure adherence to payment processing requirements for install job scheduling, continuation, and close out.
• Review and adjust bi-weekly payroll to ensure accuracy.
• Implement Nexstar Network and Service Titan best practices and ensure processes are enforced to track performance metrics and obtain objectives.

Requirements

• Detail-focused, self-starter that gets things done.
• Strong written and verbal communication skills, math skills, relationship skills, and customer service skills.
• Technologically savvy, learns and implements new software and systems quickly, with advanced proficiency in systems such as Service Titan, Excel, QuickBooks, and Paylocity.
• Ability to distill important numbers and convey a strategic view of performance.
• Able to work out of our Orange County office daily.

Preferred

• Experience using Service Titan or similar home services support software.
• Experience managing payroll with performance-based pay and job costing.
• Experience managing and optimizing workflows.
• 2-3 years within a Plumbing/Home Services company.
• Bachelor's Degree, Finance, Business Administration, or related fields.

Desired

• Experience supporting Accounts Payable and Accounts Receivable processes.
  
  

Benefits

AboutBarker and Sons Plumbing

Barker and Sons Plumbing is a dedicated team of professionals that's been serving Orange County since 1983.We've grown by hiring the best professional plumbers and making life easy for them. We take great care of them, they love their jobs, and our customers love us for it. Using the latest technology, we provide a complete range of plumbing, drain, and sewer services and do the job right. "We do great work...because we've got great people."

• Professional advancement through sponsored training and continuous development.
• Health and wellness package inclusive of medical, dental, and vision, along with short-term disability and life coverage.
• 401(k) with a 4% match.
• Paid time off, paid holidays, and adaptable schedules.
• Company-provided service truck, tablet, and uniforms.
• Company-wide family events.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Consumer Services

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