Branch Services & Sales Manager

Westamerica; Rohnert Park (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading commercial bank in California is seeking a Customer Service Manager to supervise operational staff, provide quality service to customers, and promote sales of all bank services. The ideal candidate has previous supervisory experience and excellent interpersonal skills. Responsibilities include resolving customer issues, conducting daily sales meetings, and ensuring branch compliance with operational standards. This position offers opportunities for professional growth and development in a dynamic banking environment.

Qualifications

• Progressively more responsible in-branch operations and thorough knowledge of operational policies.
• Previous lead or supervisory experience preferred.

Responsibilities

• Provide quality service to customers and supervise operational staff.
• Promote sales of all bank services.
• Resolve complex customer problems and ensure good relations.

Skills

Interpersonal skills

Organization skills

Communication skills

Job description

A leading commercial bank in California is seeking a Customer Service Manager to supervise operational staff, provide quality service to customers, and promote sales of all bank services. The ideal candidate has previous supervisory experience and excellent interpersonal skills. Responsibilities include resolving customer issues, conducting daily sales meetings, and ensuring branch compliance with operational standards. This position offers opportunities for professional growth and development in a dynamic banking environment.