Branch Services Leader — Public Library

State; Cambridge (MA); On-site; USD 58,000 - 66,000; Full time

Job summary

Cambridge Public Library is seeking a Branch Manager for the O'Connell Branch in Cambridge. This leadership role oversees daily operations, staff training, and service delivery to residents, ensuring a high-quality library experience.

You will collaborate with library leadership to set priorities, develop collections and programs, and guide staff through performance management and professional growth. Commitment to DEI and community engagement is essential.

Qualifications

• MLS degree from an ALA-accredited program.
• Experience with diverse populations.
• Commitment to DEI and anti-racism.
• Excellent customer service and public service mindset.
• Strong communication and interpersonal skills.
• Ability to supervise staff and manage priorities.

Responsibilities

• Oversee daily branch operations and staff training.
• Set branch priorities with senior librarians.
• Recruitment and training of branch staff.
• Monitor performance and provide feedback.
• Lead outreach and community partnerships.
• Ensure equitable service and policy compliance.
• Prepare staff schedules and desk coverage.

Skills

Leadership

Staff supervision

Communication

Customer service

Diversity & inclusion

Budgeting

Education

MLS degree

Tools

Library software

Job description

Cambridge Public Library is seeking a Branch Manager for the O'Connell Branch in Cambridge. This leadership role oversees daily operations, staff training, and service delivery to residents, ensuring a high-quality library experience.

You will collaborate with library leadership to set priorities, develop collections and programs, and guide staff through performance management and professional growth. Commitment to DEI and community engagement is essential.