Branch Service Specialist - Hokulei Branch

American Savings Bank; Lihue (HI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

On-site interviews

Branch recruitment event

Job summary

American Savings Bank invites you to a hiring event at our Hokulei Branch on Thursday, September 10, 2026, from 9am to 5pm. Meet our team and explore exciting career opportunities for the Hokulei branch location.

On-the-spot interviews will be conducted to get to know you better, and our Recruitment team will follow up if you cannot attend. As a valued team member, you will assist customers with important bank transactions, build meaningful relationships, and tailor ASB products to financial

Qualifications

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

Responsibilities

• Make banking easy: provide account services such as deposits, withdrawals, check cashing, and loan payments; record night and mail deposits.
• Provide solutions by identifying customer needs, answering inquiries, and promoting ASB products and services to meet branch goals.
• Get stuff done the right way by complying with banking laws and regulations including Bank Secrecy Act/AML.
• Educate customers on anytime, anywhere banking options through in-person education in digital banking solutions.

Skills

Customer relationships

Communication skills

Organizational skills

Problem solving under pressure

Tools

Banking software

Job description

We invite you to join us for a hiring event at our Hokulei Branch on Thursday, September 10, 2026, between 9am and 5pm.

Come meet our team and explore exciting career opportunities for Hokulei branch location. If you are interested, we will be holding on the spot interviews to get to know you better. We look forward to seeing you there!

If you are not able to join us, please continue with your application and our team will contact you.

Role of a dream maker:

As a valued member of our team, you will support customers with their important bank transactions. You'll also get to know them by being curious and asking questions about their financial needs and goals so you can suggest the right ASB products and services to improve their financial well-being.

How you will make an impact:

• Make banking easy. Provide account services to customers, such as processing deposits, withdrawals, check cashing, and loan payments. Record night and mail deposits.
• Provide solutions. Through building and deepening relationships, you'll identify customer needs, answer inquiries, and resolve issues. You'll explain and promote features and benefits of bank products and services and you'll contribute to meeting branch goals by referring customers to business partners as appropriate.
• Get stuff done the right way. Comply with applicable banking laws and regulations including Bank Secrecy Act/Anti-Money Laundering.
• Educate on anytime, anywhere banking options. Provide personalized, in-person education in digital banking solutions.

Support you will get:

• As a new hire you'll get extensive teller training in ASB products, services and processes, both in a classroom setting and on the job. We'll give you the tools and support you need to be successful.

What we're looking for in a candidate:

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!