Branch Service & Sales Leader

Zions Bank; Salt Lake City (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance starting day one

Life and disability insurance

Paid parental leave and adoption aid

Health Savings Account (HSA)

Flexible Spending (FSA) accounts

Paid Training

PTO and 12 paid federal holidays

401(k) with company match and profit分享

Job summary

Zions Bank is hiring a Branch Service Manager in Salt Lake City to lead branch service, sales, and operations aligned with our strategic goals. You will drive client experience, manage a team, and ensure policy compliance in daily operations.

The role requires strong leadership, banking knowledge, and a commitment to exceptional customer service, with opportunities for professional growth within a respected Utah bank.

Qualifications

• Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.
• Knowledge of the banking industry, processes, procedures, regulations and products.
• Knowledge of lending process and procedures.
• Excellent problem solving and communication skills.

Responsibilities

• Manage the branch service, sales and operations functions to achieve branch goals in coordination with Branch Manager.
• Make recommendations on interviewing, hiring, performance evaluations and promotions.
• Train, coach and mentor employees.
• Resolve client service issues and complex complaints.
• Direct the work of managed employees and oversee compliance with bank policies.

Skills

Customer service

Sales

Management

Communication

Team leadership

Education

High school diploma

Tools

Word processing

Spreadsheets

Job description

Zions Bank is hiring a Branch Service Manager in Salt Lake City to lead branch service, sales, and operations aligned with our strategic goals. You will drive client experience, manage a team, and ensure policy compliance in daily operations.

The role requires strong leadership, banking knowledge, and a commitment to exceptional customer service, with opportunities for professional growth within a respected Utah bank.