Branch Operations Leader: Growth, Lean & Service

Ahf Products, LLC; Salt Lake City (UT); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

AHF Products is seeking a Branch Manager in Salt Lake City to lead daily operations, drive sales, and manage costs. Reporting to the Regional Operations Manager, you will guide staff, improve SOPs, and ensure exceptional customer service and safety.

The role emphasizes LEAN and 5-S, budget planning, talent development, and compliance. You will collaborate across functions to meet branch objectives while delivering growth.

Qualifications

• Minimum 5 years of experience in retail management or operations management.
• Strong attention to detail and organizational skills.
• Strategic and tactical thinking abilities.
• Excellent oral and written communication and good time management skills are required.
• Positive attitude and engagement with customers and internal employees.
• Adherence to all company policies and procedures.
• Ability to operate independently and take initiatives.
• Maintain professional appearance and behavior at all times.
• Strong problem-solving skills.
• Good interpersonal skills in dealing with employees and customers.
• Must be able to work overtime as necessary.
• You are able to effectively lead and motivate others through coaching, mentoring, etc.

Responsabilités

• Collaborate with the branch team to create and implement SOPs in all functional operations systems and processes.
• The Branch Manager is accountable for all facets of operation for each branch including leadership, training, customer satisfaction and service delivery.
• P&L with emphasis on SG&A cost containment and delivery of financial benchmarks.
• Provide training, coaching, development and motivation to internal team.
• Create a culture of accountability and encouragement.
• Develop annual budget/forecast, financial objectives and business plans.
• Learn and apply LEAN and 5-S principles across operations.
• Ensure compliance and continuity of processes, facility and equipment maintenance and inventory control.
• Establish best practices and metrics.
• Identify improvements and propose corrective actions for growth opportunities.
• Oversee Talent Management, recruitment, development and disciplinary actions.
• Schedule quarterly branch meetings.
• Monitor regulatory compliance, quality standards and safety.
• Perform other duties as assigned.

Connaissances

Retail management

Operations management

P&L accountability

Leadership & coaching

Budgeting & forecasting

Lean principles

Staff training

Customer service focus

Team motivation

MS Word

MS Excel

Outils

MS Word

MS Excel

Description du poste

AHF Products is seeking a Branch Manager in Salt Lake City to lead daily operations, drive sales, and manage costs. Reporting to the Regional Operations Manager, you will guide staff, improve SOPs, and ensure exceptional customer service and safety.

The role emphasizes LEAN and 5-S, budget planning, talent development, and compliance. You will collaborate across functions to meet branch objectives while delivering growth.