Branch Service & Parts Leader – Drive Growth & Excellence

Clarke Power Services, Inc.; Colfax (NC); In loco; USD 85.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Medical, Dental, Vision insurance

401K with company contribution

Paid holidays and vacation

Life and disability insurance

Employee discounts

Career growth

Descrizione del lavoro

Clarke Power Services, Inc. is seeking a Customer Support Manager to lead the Greensboro, NC branch, directing both service and parts activities. The role requires managing a team of technicians, overseeing budgets, and ensuring safety and customer service commitments are met.

You will guide personnel development, oversee dealer relations, and drive branch performance with a strong focus on training and continual improvement. Competitive salary and full benefits are offered.

Competenze

• Previous experience in a similar leadership role.
• Mechanical background through education or experience.
• Bachelor's degree (B.A.) from four-year college or university.

Mansioni

• Oversee all service & parts activities at the branch.
• Responsible for P&L and financials for branch.
• Manage hiring & branch personnel.
• Responsible for training and developing of team members through continual improvement.
• Handle Customer and Dealer relations, service contracts.
• Manage branch inventory control.
• Set yearly budget for branch operations & forecast service/parts sales for the branch.
• Continual monitoring and reporting of key branch performance measures.

Conoscenze

Leadership

Customer service

Team management

Budgeting

Communication

Formazione

Bachelor's degree

Descrizione del lavoro

Clarke Power Services, Inc. is seeking a Customer Support Manager to lead the Greensboro, NC branch, directing both service and parts activities. The role requires managing a team of technicians, overseeing budgets, and ensuring safety and customer service commitments are met.

You will guide personnel development, oversee dealer relations, and drive branch performance with a strong focus on training and continual improvement. Competitive salary and full benefits are offered.