Branch Leader: Drive Growth, Service & Team Excellence

JPMorganChase; Greensboro (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

Chase in Greensboro, NC is seeking a Branch Manager to lead the branch, drive deposits and investments, manage daily operations, and coach a team while delivering exceptional client service. The role emphasizes our culture of Service, Heart, Curiosity, Courage, and Excellence.

You will build relationships with local businesses, ensure risk controls, and leverage cutting-edge financial technology to meet clients’ needs.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Branch management

Customer service

Team coaching

Risk management

Decision making

Technology adoption

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase in Greensboro, NC is seeking a Branch Manager to lead the branch, drive deposits and investments, manage daily operations, and coach a team while delivering exceptional client service. The role emphasizes our culture of Service, Heart, Curiosity, Courage, and Excellence.

You will build relationships with local businesses, ensure risk controls, and leverage cutting-edge financial technology to meet clients’ needs.