Branch Service Manager - Pest Control & Team Leader

Rentokil Initial (old); Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training

Company vehicle

Health benefits

Paid time off

401(k) with company match

Job summary

Terminix in Houston, TX is seeking a Service Manager to lead and motivate our Pest Technician Teams at the local branch, ensuring service excellence and safe, compliant operations.

You will manage routes, monitor schedules, drive customer satisfaction, oversee inventory and training, and partner with sales to grow the business while maintaining high safety standards in outdoor and crawl-space work.

Qualifications

• Associate degree required; four-year degree desirable.
• Valid driver's license from resident state.
• 1–2 years related experience helpful but not required.
• Willingness to relocate.

Responsibilities

• Lead pest technician teams ensuring service delivery and customer satisfaction.
• Monitor branch scheduling and ensure route completion.
• Ensure regulatory compliance and safety standards are met.
• Respond to customer concerns and resolve cancellations.
• Evaluate technician performance and manage inventory.
• Facilitate ongoing training for sales and service staff.

Skills

Leadership

Communication

Problem solving

Team motivation

Customer rapport

Safety awareness

Math skills

Outdoor work readiness

Relocation willingness

Driver's license

Education

Associate degree

Four-year degree desirable

Job description

Terminix in Houston, TX is seeking a Service Manager to lead and motivate our Pest Technician Teams at the local branch, ensuring service excellence and safe, compliant operations.

You will manage routes, monitor schedules, drive customer satisfaction, oversee inventory and training, and partner with sales to grow the business while maintaining high safety standards in outdoor and crawl-space work.