Branch Service Manager

Kaeser Compressor, Inc.; Portland (OR); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

company vehicle

cell phone

laptop

Job summary

Kaeser Compressors, Inc. in Portland, OR is seeking a Branch Service Manager to lead the Service Team.

This full-time role supervises Service Technicians, provides technical support for installations, start-up, maintenance and troubleshooting, and collaborates with the sales force to ensure proper installation and design. The ideal candidate has a High School Diploma (College degree preferred) with 3 years of supervisory experience in an industrial environment, strong mechanical and technical

Qualifications

• High School Diploma required; College degree preferred.
• 3 years supervisory and coordinator experience in an industrial environment.
• Mechanical and technical aptitude; ability to multitask.
• Excellent phone and customer service skills.
• Proficiency with MS Office and Outlook (required).
• SAP experience strongly preferred; Clean driving record required.

Responsibilities

• Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department.
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting.
• Assist in generating quotes for service repairs/maintenance agreements.
• Implement and maintain a comprehensive Service Technician training program.
• Work with the sales force to ensure proper installation and design.
• Maintain the parts department including inventory.

Skills

Supervisory experience

Mechanical aptitude

Technical aptitude

Multitasking

Customer service skills

MS Office/Outlook proficiency

SAP experience

Valid driver’s license

Education

High School Diploma

College degree

Tools

MS Office/Outlook

SAP

Job description

Branch Service Manager

Full Time Portland, OR, US

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com , and for a sneak peek into what it's like being a part of the Kaeser Family, visit https://www.youtube.com/watch?v=lo7IX7XAsZg .

Kaeser Compressors, Inc. is seeking an individual who has worked in an industrial or manufacturing environment to fill the position of Branch Service Manager for our Portland Branch

The selected candidate will:

• Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting
• Assist in generating quotes for service repairs/maintenance agreements
• Implement and maintain a comprehensive Service Technician training program
• Work with the sales force to ensure proper installation and design
• Maintain the parts department including inventory

The successful candidate’s background will include:

• High School Diploma (required); College degree (preferred)
• 3 years supervisory and coordinator experience in an industrial environment
• Mechanical and technical aptitude
• The ability to multitask
• Excellent phone and customer service skills
• Proficiency with MS Office and Outlook (required)
• SAP experience strongly preferred
• Clean driving record (required)

This is a salary position, with an annual range of $75,000-$90,000, to commensurate with experience. We offer an excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan as well as a health and wellness program. company vehicle, cell phone and laptop.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.