Branch Sales & Service Leader (Assistant Manager)

First National Bank of Pennsylvania; Monroe (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

First National Bank of Pennsylvania in Monroe, NC is seeking an Assistant Branch Manager to support daily branch operations and lead a sales-focused team. You will develop referrals, drive customer transactions, and help convert opportunities into qualified sales or referrals while upholding FNB policies and core values.

The role requires a high school diploma or GED and at least 2 years of related experience, with strong customer service, communication, and computer skills.

Qualifications

• High School or GED
• 2+ years of related experience in banking or retail
• Excellent customer service and communication skills
• Knowledge of banking policies, consumer products and services

Responsibilities

• Promotes the sales process through referral management and cross-selling
• Input and maintain data quality for referrals, customers, and applicants
• Coach branch staff on prescribed sales activities and lead huddles
• Coordinate and complete operational duties including opening/closing and vault cash
• Perform traditional teller transactions as needed
• Adhere to all policies and risk management requirements

Skills

Customer service

Communication

Organizational skills

Attention to detail

PC skills

MS Word

MS Excel

MS PowerPoint

Sales

Banking knowledge

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank of Pennsylvania in Monroe, NC is seeking an Assistant Branch Manager to support daily branch operations and lead a sales-focused team. You will develop referrals, drive customer transactions, and help convert opportunities into qualified sales or referrals while upholding FNB policies and core values.

The role requires a high school diploma or GED and at least 2 years of related experience, with strong customer service, communication, and computer skills.