Branch Sales & Service Associate

First Citizens; Saluda (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Saluda, SC is seeking a Sales and Service Representative to handle branch transactions and assist customers with their banking needs. You will engage customers, educate them about bank capabilities, and identify opportunities to refer sales to partners.

The role emphasizes strong communication, outstanding customer service, adaptability, and teamwork, with a focus on delivering efficient service while maintaining compliance and accuracy in daily operations.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service experience.
• Sales experience is a plus.

Responsibilities

• Process branch transactions accurately and in a timely manner.
• Proactively identify and refer sales opportunities to bank partners.
• Engage customers with confident communication and empathy.
• Support branch team goals and ensure regulatory compliance.
• Educate customers about bank capabilities, tools and resources.

Skills

Customer service

Communication

Teamwork

Adaptability

Sales referrals

Banking products

Transaction processing

Written communication

Cash handling

Education

High School Diploma or GED

Job description

First Citizens Bank in Saluda, SC is seeking a Sales and Service Representative to handle branch transactions and assist customers with their banking needs. You will engage customers, educate them about bank capabilities, and identify opportunities to refer sales to partners.

The role emphasizes strong communication, outstanding customer service, adaptability, and teamwork, with a focus on delivering efficient service while maintaining compliance and accuracy in daily operations.