Branch Sales Pro: Customer Solutions & Inventory

W. W. Grainger; Lanham (MD); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401(k) Retirement Savings Plan

Employee discounts

Parental leave

Safety shoes

Job summary

W.W. Grainger, Inc. is seeking a Branch Sales Associate to engage walk-in customers, maximize sales opportunities, and uphold Grainger standards at the Lanham branch.

Reporting to the Store Manager, you will manage the entire customer experience—from product selection and order entry to picking, loading, and backorders—while performing inventory counts, merchandising, and showroom replenishment. Safety guidelines and equipment training are part of the role.

Qualifications

• Flexibility to work any time within branch hours.
• Ability to lift up to 50 pounds unassisted.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Job description

W.W. Grainger, Inc. is seeking a Branch Sales Associate to engage walk-in customers, maximize sales opportunities, and uphold Grainger standards at the Lanham branch.

Reporting to the Store Manager, you will manage the entire customer experience—from product selection and order entry to picking, loading, and backorders—while performing inventory counts, merchandising, and showroom replenishment. Safety guidelines and equipment training are part of the role.