Branch Sales Manager

CoreFirst Bank & Trust; Topeka (KS); On-site; USD 55,000 - 80,000; Full time

Job summary

CoreFirst Bank & Trust in Topeka, KS seeks an experienced Branch Manager to lead a busy downtown location, drive production, and deliver exceptional customer service. You will oversee day-to-day operations, schedule staff, coach and develop team members, manage the sales process (new accounts, loans, referrals), and ensure adherence to policy.

Applicants should have 1–3 years of supervisory or lead experience and 2 years in banking or retail sales; a High School diploma is required, college

Qualifications

• 1–3 years of supervisory or lead work experience.
• 2 years of banking or retail sales experience, with supervisory experience included.
• High School Diploma or equivalent required; college degree preferred.

Responsibilities

• Manage day-to-day branch operations, including scheduling staff.
• Directly manage and motivate branch staff to create a team environment.
• Responsible for training and ongoing staff development, including coaching sessions and staff meetings.
• Oversee the branch sales process: new banking accounts, loan applications, referrals.
• Maintain compliance with Retail Essentials and Branch Audit Program.
• Track progress toward sales goals and conduct performance appraisals.
• Assist in interviewing and hiring Personal Bankers and Lead Personal Bankers.
• Collaborate with HR and Retail Operations Management for disciplinary actions.

Skills

Supervisory experience

Staff coaching

Relationship building

Communication

Leadership

Microsoft Office

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Hours

Typically forty (40) hours per week between 7:00 am – 7:00 pm Monday – Friday, 9:00 am – 2:00 pm Saturday, other hours as needed

Location

2129 SW Wanamaker Rd. Topeka, KS 66614

Role

Manages a designated branch to achieve established production and other goals.

Essential Functions & Responsibilities

• Manage day-to-day branch operations, including scheduling staff
• Directly manage and motivate branch staff to create a team environment
• Responsible for continued training and ongoing staff development, including regular coaching sessions and branch staff meetings
• Responsible for the branch sales process, including new banking accounts, loan applications, and referrals
• Manage in accordance with Retail Essentials and the Branch Audit Program
• Track progress towards and achieves branch sales performance goals
• Conduct performance appraisals, salary reviews, and employee counseling
• Assist in interviewing and hiring Personal Bankers and Lead Personal Bankers
• Partner with Human Resources and Retail Operations Management to carry out disciplinary action, including terminations, as needed

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Experience

• Requires one (1) to three (3) years of supervisory or lead work experience
• Requires two (2) years of banking or retail sales experience, with supervisory experience included

Education

High School Diploma or equivalent required, college degree preferred

Skills & Abilities

The position entails engaging with individuals in interactions with others that could be personal or sensitive, particularly during the process of managing escalations. Essential skills include the ability to develop relationships, motivate, influence, coach, and train others, alongside the capacity to maintain composure and professionalism while navigating complex situations.

Competencies

Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. High level of skills in the CoreFirst Competencies of Customer Focus, Compliance, Ethics, Perseverance, and Time Management.

Other Skills

Approachable and caring, with a strong ability to relate and empathize. Sales and marketing awareness and aptitude. Goal-oriented, strong initiative, and ability to delegate. Knowledge of Microsoft Office Suite.

Physical: Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk—light physical effort required, including the ability to lift to fifty (50) pounds.

Travel

Travel is primarily local during the business day, although some local evening and weekend travel may be expected.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Other

• Applicants must pass a drug screen and background checks
• Internal applicants must meet the minimum requirements of their current job and submit a resume via the employee portal

CoreFirst Employment Practices: CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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