Branch Sales Leader: Drive Growth & Customer Loyalty

Citi

Niles (IL)

In loco

USD 71.000 - 107.000

Tempo pieno

6 giorni fa

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Vantaggi offerti da questo lavoro

Medical, dental & vision coverage

401(k) plan

Paid time off

Descrizione del lavoro

Citi in Niles, IL is seeking a Branch Manager to lead a team within a consumer sales environment and drive growth in sales, loyalty, and client base. The role emphasizes strong leadership, risk awareness, and adherence to policies while guiding staff towards company objectives.

The position requires managing daily operations, planning and budgeting, and ensuring high customer service standards. A Bachelor’s degree and banking experience are preferred, with full-time employment and a

Competenze

5-8 years of relevant experience required.
Previous experience in banking or financial industry preferred.
Proven experience managing teams.
Clear and concise written and verbal communication skills.
Analytical skills demonstrated on the job.

Mansioni

Administer branch sales, service, control and management of human resources.
Manage staff to ensure clear work priorities and high levels of customer service.
Execute planning and budgeting activities to meet branch annual goals.
Conduct daily huddles and communicate goals, strategies, and expectations to staff.
Monitor performance to meet branch metrics and improve customer satisfaction.
Oversee branch controls and compliance to manage risk and audits.
Identify training needs and career progression, perform supervisory duties.
Lead recruitment and onboarding for sales and operations staff.