Branch Sales & Customer Experience Pro

Grainger; Tukwila (WA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Life Insurance

PTO

401(k)

Employee Discounts

Tuition Reimbursement

Student Loan Help

Maternity Leave

Parental Leave

Job summary

Grainger is seeking a Branch Sales Associate in Tukwila, WA. You will connect with walk-in customers using knowledge and a winning attitude to maximize sales and exceed expectations while performing warehouse tasks. You will report to the Branch Manager and handle order entry, picking, packing, staging will-call orders, inventory counts, merchandising, and showroom replenishment.

Flexibility to branch hours and ability to lift up to 50 pounds are required. Benefits start on day one.

Responsibilities

• Manage the entire customer experience, including appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

Job description

Grainger is seeking a Branch Sales Associate in Tukwila, WA. You will connect with walk-in customers using knowledge and a winning attitude to maximize sales and exceed expectations while performing warehouse tasks. You will report to the Branch Manager and handle order entry, picking, packing, staging will-call orders, inventory counts, merchandising, and showroom replenishment.

Flexibility to branch hours and ability to lift up to 50 pounds are required. Benefits start on day one.