Branch Sales & Customer Experience Associate

Grainger; Portland (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days + holidays

401(k) plan with 6% company match

Employee discounts

Job summary

Grainger is hiring a Branch Sales Associate in Portland, OR. This full-time role combines customer-facing sales with warehouse tasks, heavy emphasis on delivering an exceptional customer experience and meeting branch goals.

You will manage orders, assist with merchandising, and perform inventory counts while operating in a fast-paced environment. Training is provided and safety guidelines must be followed.

Qualifications

• Experience in customer-facing retail or warehouse environments.
• Ability to upsell and build customer loyalty.
• Strong communication and problem-solving skills.

Responsibilities

• Manage the entire customer experience including product selection, order entry, picking, and loading customer vehicles.
• Look for opportunities to maximize sales and encourage loyalty.
• Adapt communication for emails, phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare backorders and stock, assist merchandising and showroom replenishment.
• Perform inventory counts and navigate computer systems for sales and warehouse tasks.
• Maintain branch appearance and comply with safety guidelines.

Skills

Customer service

Sales

Tools

ERP system

Job description

Grainger is hiring a Branch Sales Associate in Portland, OR. This full-time role combines customer-facing sales with warehouse tasks, heavy emphasis on delivering an exceptional customer experience and meeting branch goals.

You will manage orders, assist with merchandising, and perform inventory counts while operating in a fast-paced environment. Training is provided and safety guidelines must be followed.