Branch Relationship Leader & Growth Strategist

Trustmark; Daphne (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Trustmark Bank seeks an experienced branch manager to oversee a Daphne, Alabama location, guiding staff and operations to maximize growth and profitability through effective sales, service and lending activities.

The role emphasizes business development, referrals, loan processing, regulatory compliance, and customer satisfaction, with a focus on coaching employees and achieving branch targets in a community banking environment.

Qualifications

• Four-year college education or equivalent banking experience.
• Three (3) years platform banking experience OR minimum of five (5) years proven experience in banking areas such as credit, treasury management, or business development.
• Highly developed supervisory experience or Trustmark’s Development Associate training.
• Ability to meet sales goals in a retail environment.
• Strong interpersonal and communication skills (both verbal and written).
• Time management skills.
• Exceptional customer service abilities.
• Extensive understanding of Retail Banking products and services, along with working knowledge of other lines of business.
• May require registration with the National Mortgage Licensing System and Registry (NMLS).
• Proven experience in managing a loan portfolio preferred.

Responsibilities

• Lead or assist in leading the branch’s efforts in business development, referrals, deposits, and loans.
• Conduct sales calls and customer meetings.
• Take and process loan applications, interview applicants, and manage loan portfolio.
• Ensure branch marketing materials and personnel comply with regulations.
• Steer branch toward superior sales, service, and operations and outline a path to reach goals.
• Mentor, train, and manage branch personnel for day-to-day activities.

Skills

Leadership

Sales goals

Interpersonal skills

Time management

Customer service

Retail banking knowledge

NMLS knowledge

Loan portfolio management

Supervisory experience

Education

Four-year college education or equivalent banking experience

Tools

Internal banking systems

Job description

Trustmark Bank seeks an experienced branch manager to oversee a Daphne, Alabama location, guiding staff and operations to maximize growth and profitability through effective sales, service and lending activities.

The role emphasizes business development, referrals, loan processing, regulatory compliance, and customer satisfaction, with a focus on coaching employees and achieving branch targets in a community banking environment.