Branch Relationship Banker: Service, Sales & Growth

Clinton Savings Bank; Shrewsbury (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Clinton Savings Bank, Shrewsbury Branch, is seeking a Full Time Relationship Banker to deliver level of service excellence, build customer relationships, and promote bank products. You will help open and close the branch and guide staff to meet customer needs.

The position requires handling customer transactions, opening new accounts, managing the safe deposit area, and ensuring accurate data entry, with focus on cross-selling opportunities and compliance.

Qualifications

• High school education required; two years of retail banking experience preferred.
• Customer service and cash handling skills are essential.
• Ability to promote bank products through cross-selling and cross-channel education.

Responsibilities

• Provide exceptional customer service while processing transactions.
• Open new accounts and educate customers on cross-selling opportunities.
• Manage safe deposit area and assist customers with access.
• Input and maintain accurate customer information in core systems.
• Balance daily transactions and reconcile cash drawer.
• Ensure compliance with bank policies and audit requirements.
• Process deposits, withdrawals, loan payments, and customer questions.
• Adhere to bank security procedures and policies.

Skills

Customer service

Cash handling

Attention to detail

Verbal communication

Education

High school diploma

Job description

Clinton Savings Bank, Shrewsbury Branch, is seeking a Full Time Relationship Banker to deliver level of service excellence, build customer relationships, and promote bank products. You will help open and close the branch and guide staff to meet customer needs.

The position requires handling customer transactions, opening new accounts, managing the safe deposit area, and ensuring accurate data entry, with focus on cross-selling opportunities and compliance.