Branch Relationship Banker: Growth & Service

M&T Bank Corporation; Glastonbury (CT); Hybrid; USD 32,000 - 52,000; Full time

Job summary

M&T Bank Corporation in Glastonbury, CT is seeking a Relationship Banker to identify customers' needs through the bank’s retail sales process and provide proactive basic sales solutions through outreach, while delivering strong lobby and branch experiences.

You will engage in account openings, referrals to partners, and ongoing follow-up, with focus on building trust and a high level of service in an onsite environment at the Glastonbury Financial Center.

Qualifications

• High school diploma or GED required, with 1–2 years in retail or customer service.
• Strong verbal communication and interpersonal skills.
• Proven ability to deliver exceptional customer service.
• Notary public license preferred.

Responsibilities

• Identify customers' needs and present basic sales options with collaboration.
• Proactively reach out to clients via email or phone for value-added solutions.
• Onboard new customers and schedule follow-up appointments weekly.
• Maintain compliant branch operations and risk controls.

Skills

Retail sales

Call center

Customer service

Telesales

Verbal communication

Education

High school diploma or GED

Associates degree

Job description

M&T Bank Corporation in Glastonbury, CT is seeking a Relationship Banker to identify customers' needs through the bank’s retail sales process and provide proactive basic sales solutions through outreach, while delivering strong lobby and branch experiences.

You will engage in account openings, referrals to partners, and ongoing follow-up, with focus on building trust and a high level of service in an onsite environment at the Glastonbury Financial Center.