Relationship Banker: Proactive Banking & Client Growth

M&T Bank Corporation; Naugatuck (CT); Hybrid; USD 64,952,000 - 107,940,000; Full time

Job summary

M&T Bank Corporation in the United States (Naugatuck, CT) seeks a branch sales and service associate to identify customer needs and present banking solutions through proactive outreach and in-branch interactions.

You will conduct needs assessments, schedule appointments, and collaborate with internal partners to offer appropriate products while adhering to risk controls and regulatory standards. This role emphasizes customer trust and consistent service.

Qualifications

• High school diploma or GED required with 1 year of sales experience OR 2 years in retail sales, call center or customer service.
• Associates degree preferred to strengthen candidacy and growth potential.

Responsibilities

• Identify customer needs and present banking solutions.
• Conduct needs assessments and refer complex needs to appropriate partners.
• Schedule appointments and follow up with clients to educate on products and services.
• Ensure compliance with KYC/CIP and other regulatory requirements.

Skills

Customer service

Sales experience

Communication skills

Time management

Relationship management

Education

High school diploma or GED

Associates degree

Job description

M&T Bank Corporation in the United States (Naugatuck, CT) seeks a branch sales and service associate to identify customer needs and present banking solutions through proactive outreach and in-branch interactions.

You will conduct needs assessments, schedule appointments, and collaborate with internal partners to offer appropriate products while adhering to risk controls and regulatory standards. This role emphasizes customer trust and consistent service.