Branch Optimization and Support Analyst

First Hawaiian Inc.; Honolulu (HI); On-site; USD 45,000 - 70,000; Full time

Job summary

First Hawaiian Inc. is looking for a Branch Optimization and Support Analyst to join their Service Delivery Team in Honolulu, Hawaii. The role involves evaluating branch operations and interpreting performance data to make recommendations for improved efficiency and service consistency.

An annual salary ranging from $45,000 to $70,000 will be offered based on experience. Work hours are Monday to Friday, from 8:00 AM to 5:00 PM, with some variability.

Responsibilities

• Evaluate branch operations and interpret performance data.
• Develop recommendations to improve efficiency and service consistency.
• Support cross-functional process improvement initiatives.

Job description

First Hawaiian Bank is currently seeking an experienced and collaborative Branch Optimization and Support Analyst to join our Service Delivery Team. The Branch Optimization and Support Analyst partners with the AVP & Branch Support Officer to independently evaluate branch operations, interpret performance data, and develop recommendations that improve efficiency, service consistency, and operational performance. The role supports cross‑functional process improvement initiatives, including pilots, deployments, change‑management activities, and maintenance of accurate branch operating procedures.

Compensation: The annual salary range for this level of role is $45,000 to $70,000/year per year; commensurate with experience.

Work Hours: Monday - Friday, 8:00 AM - 5:00 PM (hours may vary)