Branch Ops Supervisor: SAP & Inventory Leader

Border States; Rochester (MN); On-site; USD 67,000 - 97,000; Full time

Benefits offered by this job

Health, Dental and Vision Benefits

ESOP

401(k) Retirement Plan

Paid Holidays

Paid Volunteer Time

Personal Leave time

Job summary

Border States in Rochester, MN is seeking a Branch Operations Supervisor to lead daily branch functions and oversee SAP systems, inventory and purchasing activities. This role requires coordinating equipment purchases, training, and process improvements to support customer service and operations.

You'll work with sales and marketing teams and provide leadership during annual inventory, driving accurate pricing, product evaluations, and internal controls across the location.

Qualifications

• Minimum 2-year business/trade degree preferred or the equivalent in work experience.
• Prior supervisory experience with a minimum of 2 years' prior customer service or sales experience preferred.
• Strong knowledge of electrical products and systems preferred.
• Technical ability to understand electrical systems with a minimum of 3 years of prior electrical distribution experience preferred.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, email, and SAP software.

Responsibilities

• Serve as SAP training, system upgrade coordination, and branch change management point of contact.
• Serve as the location's Training Coordinator regarding SAP, PC, Products, and Policy and Procedure training related issues.
• Develops and/or reviews proposals for purchasing equipment.
• Coordinates computer, telephone, equipment changes, upgrades, or problems with appropriate corporate staff.
• Supervises all inventory modifications using the reason codes in SAP.
• Provides leadership during the location's annual inventory process and with the Inventory committee.
• Consistently provides responsive, quality customer service to our customers.
• Actively participates in the coordination, analysis, and decision-making required by information and feedback of customer needs, pricing, products, competition, and problem resolution.
• Works closely with Border States sales and/or marketing staff to provide internal leadership and support for promoting customer directed product, sales, and marketing programs within our customer base.
• Provides administrative and operational support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
• May oversee inventory cycle counting, inventory performance, bin management, return management, and root cause analysis of inventory discrepancies.

Skills

Supervisory experience

Electrical systems knowledge

Customer service

Sales experience

Education

2-year business/trade degree

Tools

SAP

Excel

PowerPoint

Word

Windows OS

Job description

Border States in Rochester, MN is seeking a Branch Operations Supervisor to lead daily branch functions and oversee SAP systems, inventory and purchasing activities. This role requires coordinating equipment purchases, training, and process improvements to support customer service and operations.

You'll work with sales and marketing teams and provide leadership during annual inventory, driving accurate pricing, product evaluations, and internal controls across the location.