Branch Operations Lead - Customer Service & Inventory

Irr Supply Centers, Inc.; City of Rochester (NY); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

A retail distribution company is seeking an Assistant Branch Manager in Rochester, NY. This full-time position involves overseeing daily operations, supporting warehouse activities, and ensuring excellent customer service. Candidates should have management experience, strong computer skills, and a customer-oriented mindset. The role offers competitive pay and a range of employee benefits, emphasizing growth and a supportive working environment.

Qualifications

• Previous experience in a management or operations support role.
• Comfortable with inventory software and business systems.
• Excellent communication and customer service skills.

Responsibilities

• Supervise warehouse personnel and daily operations.
• Assist customers at the parts counter.
• Maintain accurate records and generate reports.
• Oversee warranty claims and product returns.
• Communicate with purchasing to manage inventory.

Skills

Management experience

Strong computer skills

Customer service abilities

Organizational skills

Team-oriented mindset

Tools

Inventory software

Spreadsheets

Reporting tools

Job description

A retail distribution company is seeking an Assistant Branch Manager in Rochester, NY. This full-time position involves overseeing daily operations, supporting warehouse activities, and ensuring excellent customer service. Candidates should have management experience, strong computer skills, and a customer-oriented mindset. The role offers competitive pay and a range of employee benefits, emphasizing growth and a supportive working environment.