Branch Operations Specialist - Elevate Customer Experience

C&N; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with match

Employee Stock Ownership Plan

Health, Dental, Vision

Health Savings Account

Flexible Spending Accounts

Life Insurance

Disability Coverage

Tuition Reimbursement

Professional Development

Job summary

C&N is seeking a Branch Operations Specialist in Pennsylvania to support the daily branch functions and deliver an exceptional customer experience. You will oversee retail operations, manage cash processes, prepare for audits, and coach teammates on procedures.

This role requires attention to detail, leadership, and the ability to work in a fast-paced banking environment. Join a team that values collaboration, integrity, and career growth, with a comprehensive benefits package and

Qualifications

• Education & Experience – High School diploma or GED with 2–4 years in cash handling and/or customer service, preferably in a banking environment.
• Proven leadership, operational, and customer service abilities.

Responsibilities

• Oversee day-to-day branch operations and maintain operational controls.
• Support cash operations, vault/ATM balancing, and reports; ensure policy compliance.
• Audit preparation, operational procedures, and branch performance monitoring.
• Coach teammates, coordinate training, and assist with employee development; may include supervisory responsibilities.

Skills

Leadership & Team Development

Branch Operations

Strong Communication

Attention to Detail

Critical Thinking

Problem Solving

Cash Handling

Multitasking

Customer Service

Organization & Time Management

Technical Proficiency

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

C&N is seeking a Branch Operations Specialist in Pennsylvania to support the daily branch functions and deliver an exceptional customer experience. You will oversee retail operations, manage cash processes, prepare for audits, and coach teammates on procedures.

This role requires attention to detail, leadership, and the ability to work in a fast-paced banking environment. Join a team that values collaboration, integrity, and career growth, with a comprehensive benefits package and