Branch Operations Specialist

Rexel USA, Inc.; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Paid vacation and sick time

Paid holidays

Job summary

Rexel USA, Inc. in Oklahoma City, OK is seeking a Branch Coordinator to support the branch in back-office operations and ensure a positive customer experience. You will help with payments, vendor returns, inventory tasks, and various branch duties.

Responsibilities include processing invoices, managing credits, assisting with annual inventory, and supporting branch expenses. The role may involve other branch duties and customer event preparation.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience preferred
• High School or GED - Required

Responsibilities

• Provide support to the Branch Manager by performing daily tasks related to back-office operations
• Ensure a positive customer experience that meets or exceeds expectations and is consistent with the company's quality standards
• Process customer payments and resolve discrepancies, invoices, credit rebills, and Getpaid disputes
• May be involved in direct or project billing POV. May be responsible for large customer portal billing and customer returns/credits and adjustments
• Ensure compliance with company policies and procedures including but not limited to compliance in facilities maintenance, safety and ensures maintenance of branch fleet
• Assist with branch expenses. Responsible for ordering and monitoring office and janitorial supplies and other items needed for special customer events
• Ensure that expenses are coded properly and submitted for payment in a timely manner
• Assist with preparing for annual physical inventory, bin location maintenance and cycle counts, as needed
• Prepare and deliver bank deposits to the proper institutions and is responsible for the branch cash box
• May be responsible for manufacturer order entry and returns to vendors/manufacturers and resolves discrepancies for supplier invoices
• Work on special projects, analysis, or reports as requested by the Branch Manager
• May be required to perform other job functions within a branch when required including but not limited to counter sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment
• Other duties as assigned

Skills

Customer service

Communication

Team player

Organizational skills

Deadline management

Computer skills

Education

HS/GED

Tools

Excel

Outlook

Word

Job description

Rexel USA, Inc. in Oklahoma City, OK is seeking a Branch Coordinator to support the branch in back-office operations and ensure a positive customer experience. You will help with payments, vendor returns, inventory tasks, and various branch duties.

Responsibilities include processing invoices, managing credits, assisting with annual inventory, and supporting branch expenses. The role may involve other branch duties and customer event preparation.