Branch Operations Specialist

Safe-Fast Inc; La Crosse (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Safe-Fast Inc. is seeking a Branch Operations Specialist to support internal branch operations, help customers and outside sales, and drive productivity to meet sales goals. The role emphasizes accuracy, process adherence, and hands-on execution to expand the business.

The position involves coordinating customer service, shipping/receiving, purchasing and sales, with responsibilities to maintain high service levels and operational efficiency at the Lacrosse location.

Qualifications

• Experience in branch operations is a plus.
• Strong customer-service orientation.
• Attention to detail and accuracy.

Responsibilities

• Assist operational aspects including customer service, shipping/receiving, purchasing, and sales.
• Open store at 7am and close at 4pm.
• Address customer satisfaction issues promptly.
• Quote and process orders.
• Identify sales opportunities and market insights.

Job description

Safe-Fast Inc. is a leading safety products distributor serving Wisconsin and Minnesota, and is recognized as a regional expert in construction fasteners. The company focuses on providing customers with high-quality products that improve job efficiency and support safer workplaces. Safe-Fast represents hundreds of world-class manufacturers, offering a broad selection of best-in-class safety products and industrial supplies. Team members contribute to a mission-driven organization that supports construction and industrial partners with reliable solutions and knowledgeable service.

Role Description:

We are looking for a talented Branch Operations Specialist to assist with all the internal operations of the Branch. As a team member, you will help foster a positive environment, give sales/product support to outside sales & customers, ensure customer satisfaction, and assist in all branch operations. The successful candidate will have a hands‑on approach by implementing strategies that increase productivity and enable sales target achievements with a goal of success and the expansion of the business.

Responsibilities:

• Assist all operational aspects including customer service, shipping/receiving, purchasing, and sales
• Open store (7am) and close store (4pm)
• Address Customer satisfaction issues promptly
• Quote & Order processing
• Attention to detail & accuracy is a MUST!
• Product Research & Sales Support
• Assess local market conditions and identify current and prospective sales opportunities
• Meet Goals and Metrics
• Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge on effective practices, competitive intelligence, and business opportunities.
• Adhere to the highest ethical standards.
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Familiarity with industry’s rules and regulations
• 401(k) matching
• Health insurance
• Paid time off

Pay:

$50,000.00 - $70,000.00 per year

Learn More: https://safe-fast.com/content/job-branch-operations-specialist-lacrosse.html