Associate Operations Manager

Sciens Building Solutions; San Antonio (TX); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive salary based on qualificat

Paid time off plan and holidays

401(k) matching

Short term and long-term disability

Medical, dental, and vision plans with

Life insurance

Company cell phone, laptop, and vehic

Professional career development oppor

Tuition reimbursement

Job summary

Sciens Building Solutions is seeking an Associate Operations Manager who will drive a culture of safety and customer satisfaction while leading a branch team across engineering, project execution, service, and a back-office support group. The role involves overseeing budgeting, scheduling, and performance for install, service, and emergency work.

You will build a high‑performing team, manage manpower planning, and collaborate with sales to grow branch profitability.

Qualifications

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Working knowledge of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

Responsibilities

• Lead engineering and project management for the assigned Division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans and processes.

Skills

Operations leadership

Team development

Fire and life safety

Budget & cost control

Customer relations

Project management

Communication

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back‑office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.

WHAT YOU’LL BE DOING (and doing well!)

• Ensure all associates embrace the safety culture and comply with all safety initiatives.
• Lead the engineering and project management for the assigned Division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Deliver projects within the original budgeted cost.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance in an effective manner to management and takes corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Build a high‑performance culture to include performance reviews and development initiatives.
• Engage in manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the branch.

What We Like About You

• Two years’ experience in an operations leadership role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Working knowledge of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

What We’re Bringing To The Table

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long‑term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition reimbursement.