Branch Operations Product Lead — Data-Driven & Impactful

Next Frontier Capital; Westerville (OH); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking a Senior Product Associate in Branch Operations Product to help define requirements, metrics, and success criteria for new capabilities. You will bridge Product, Engineering, DCE, and Analytics to ensure outcomes and actionable insights drive value for employees and customers.

Responsibilities include partnering with Product Managers, drafting epics and user stories, and supporting Agile delivery. Strong communication and 3+ years in product roles are essential.

Qualifications

• 3+ years in product management or a related domain.
• Familiar with the product development lifecycle and discovery.
• Experience gathering and managing business requirements, epics, and user stories with tech teams.
• Ability to collaborate across multiple functions in a matrixed environment.
• Strong written and verbal communication with stakeholders.

Responsibilities

• Partner with Product Manager to identify new opportunities via user research.
• Plan upstream and downstream implications of new features.
• Support user research, journey mapping, and market analysis for roadmaps.
• Analyze metrics across the product life cycle including cost, time, and quality.
• Write requirements, epics, and user stories to support development.
• Collaborate with Product, Engineering, Data & Analytics, and DCE to define business needs.
• Track product performance, adoption, and customer experience metrics.
• Monitor backlog health, epic quality, and delivery timeliness; propose data-driven improvements.
• Support Agile delivery through backlog refinement and sprint planning.

Skills

Product management

Product lifecycle

Discovery & requirements

Data analytics literacy

Requirements & user stories

Cross-functional collaboration

Communication skills

Tools

Tableau

Power BI

Alteryx

SQL

Job description

Chase is seeking a Senior Product Associate in Branch Operations Product to help define requirements, metrics, and success criteria for new capabilities. You will bridge Product, Engineering, DCE, and Analytics to ensure outcomes and actionable insights drive value for employees and customers.

Responsibilities include partnering with Product Managers, drafting epics and user stories, and supporting Agile delivery. Strong communication and 3+ years in product roles are essential.