Branch Operations & Member Service Specialist

Tinker Federal Credit Union; Oklahoma City (OK); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Robust benefits package

Smart casual dress code

Job summary

Tinker Federal Credit Union in Oklahoma City is seeking a Branch Operations Assistant to provide high-quality member service, process basic transactions, and support sales efforts. The role emphasizes confidentiality, safety procedures, and teamwork, with a non-exempt, full-time schedule Monday through Friday and rotating Saturdays.

Starting pay is $20 per hour, commensurate with experience. Qualifications include high school diploma and one year of related experience; banking experience

Qualifications

• High school diploma or equivalent; one year of related work experience preferred.
• Financial institution experience preferred.
• Knowledge of privacy procedures and cash handling standards.

Responsibilities

• Consistently providing an atmosphere of high-quality member service.
• Supporting credit union sales efforts and performing basic transactions for members with regard to products and services.
• Consulting with members and providing solutions to match their needs.
• Projecting a positive image as representative for the credit union in receiving visitors and guests.
• Completing various tasks within the branch including but not limited to answering phones, processing mail, and working as a safe deposit representative.
• Ensuring all information and transactions regarding credit union members are kept confidential and ensuring established security procedures are followed.

Skills

Customer service

Teamwork

Multi-tasking

Privacy knowledge

Cash handling

Office equipment usage

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tinker Federal Credit Union in Oklahoma City is seeking a Branch Operations Assistant to provide high-quality member service, process basic transactions, and support sales efforts. The role emphasizes confidentiality, safety procedures, and teamwork, with a non-exempt, full-time schedule Monday through Friday and rotating Saturdays.

Starting pay is $20 per hour, commensurate with experience. Qualifications include high school diploma and one year of related experience; banking experience