Branch Operations Manager – Lab & Certification

QAI laboratories inc.; Loves Park (IL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus/commissions

Medical insurance

Dental insurance

Job summary

QAI Laboratories in Loves Park, IL is seeking an Operations Manager to lead the branch, drive operational excellence, and ensure financial performance.

The role requires a bachelor’s degree in a technical field or equivalent experience, 5+ years in management, and strong leadership and communication skills. You will oversee quality, safety, accreditation matters, and work with sales to develop business opportunities, with base salary plus bonus.

Qualifications

• Bachelor’s degree or equivalent in a technical field.
• Experience managing a lab or product compliance environment is preferred.
• Proven leadership and problem-solving abilities.

Responsibilities

• Provide leadership for the Loves Park, IL branch and oversee daily operations.
• Manage budgets, expenses, and profitability to improve financial performance.
• Supervise staff and ensure client satisfaction and quality standards.
• Support accreditation processes and maintain compliance with testing standards.

Skills

Leadership

Team management

Problem solving

Strategic planning

Multi-tasking

Communication skills

MS Office

P&L management

Organizational skills

Education

Bachelor’s Degree in a relevant technical field

Equivalent work experience

Job description

QAI Laboratories in Loves Park, IL is seeking an Operations Manager to lead the branch, drive operational excellence, and ensure financial performance.

The role requires a bachelor’s degree in a technical field or equivalent experience, 5+ years in management, and strong leadership and communication skills. You will oversee quality, safety, accreditation matters, and work with sales to develop business opportunities, with base salary plus bonus.