Lab Operations Manager: Lead Quality, Innovation & Team

IQVIA; Village of Lansing (NY); On-site; USD 77,000 - 161,000; Full time

Job summary

IQVIA Laboratories in Ithaca seeks an Associate Manager/Manager, Lab Operations to lead a team of laboratory professionals and oversee testing activities in accordance with clinical laboratory regulations. You will provide technical leadership, staff development, and improvements in quality, safety and operational performance.

The role requires managing daily lab work, planning and prioritizing testing, hiring and coaching staff, and controlling budgets and resources.

Qualifications

• Experience managing laboratory teams in regulated environments.
• Ability to interpret data and optimize operations.
• Strong communication and coaching skills.

Responsibilities

• Oversee daily lab activities and delegate tasks to groups.
• Plan and assign work based on testing needs and resources.
• Hire, train, and develop staff; provide coaching.
• Lead technical problem solving for complex lab/instrumentation issues.
• Develop and revise SOPs to meet regulatory requirements.
• Manage budgets, supplies, inventory, and staffing.
• Lead quality investigations and CAPA processes.
• Monitor metrics and drive continuous improvement.

Skills

Team leadership

Project management

Data analysis

Communication

Task prioritization

Regulatory knowledge

Education

Bachelor's degree in lab science or related

Job description

IQVIA Laboratories in Ithaca seeks an Associate Manager/Manager, Lab Operations to lead a team of laboratory professionals and oversee testing activities in accordance with clinical laboratory regulations. You will provide technical leadership, staff development, and improvements in quality, safety and operational performance.

The role requires managing daily lab work, planning and prioritizing testing, hiring and coaching staff, and controlling budgets and resources.