Branch Operations Manager – Fleet & Service Excellence

WillScot; Chesapeake (VA); On-site; USD 76,200 - 114,400; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

Retirement plan

Job summary

WillScot is seeking a Branch Operations Manager to lead branch operations, drive safety, control costs, and manage the workforce and inventory to deliver excellent customer service. The role emphasizes collaboration with HR to recruit and develop talent and ensures efficient, compliant delivery of revenue activities.

Responsibilities include supervising production, logistics, and service delivery, managing budgets, and coordinating with vendors while maintaining high standards of quality and

Qualifications

• High School Diploma, GED, or 3 years of applicable experience.
• 5 years' experience managing one or more direct reports in a Service Shop/Manufacturing/Building Construction environment OR 2 years of experience with WillScot.
• Experience managing a unit or departmental budget OR 2 years of experience with WillScot.
• MS Office/Excel/Word/Outlook experience.
• Ability follow direction and meet deadlines in a fast-paced environment.
• Experience applying creativity to problem-solving.
• Build sustainable relationships and trust with vendors through open, proactive communication.
• Ability to effectively manage multiple, changing priorities in a fast-paced environment.

Responsibilities

• Oversee branch operations including Production, Shop/Yard, Dispatch, and Drivers.
• Manage daily tasks for temporary workers and contractors.
• Communicate clearly with all branch staff and stakeholders.
• Utilize internal systems to ensure safe, timely and cost-effective delivery of revenue activities.
• Oversee budgeting, maintenance, inventory and fleet servicing to control costs.
• Plan with budgets and ensure compliance with policies and laws.
• Ensure accurate work orders, inventory and purchasing compliance.
• Develop workforce through HR collaboration and learning initiatives.

Skills

MS Office/Excel/Outlook

Budget management

Vendor relations

Problem solving

Communication

Multitasking

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Salesforce.com

SAP

Tableau

Hyperion

Teams/Zoom/Smartsheets

Job description

WillScot is seeking a Branch Operations Manager to lead branch operations, drive safety, control costs, and manage the workforce and inventory to deliver excellent customer service. The role emphasizes collaboration with HR to recruit and develop talent and ensures efficient, compliant delivery of revenue activities.

Responsibilities include supervising production, logistics, and service delivery, managing budgets, and coordinating with vendors while maintaining high standards of quality and