Branch Operations & Logistics Specialist

Xylem; Tualatin (OR); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Volunteer Program

Inclusive workplace

Employee Resource Groups

Resumo da oferta

Xylem is seeking a Branch Operations Coordinator to support shop work and regional transport of electric submersible pumps. You will process work orders in Service Max and STEEB, coordinate shipments, and assist with loading/unloading trucks. The role requires teamwork, strong organization, and navigation of freight terms.

You will support technicians, manage inquiries, and help ensure timely pumping equipment delivery while maintaining accurate billing and compliance across the branch.

Qualificações

• High school diploma or equivalent; 2 years of applicable work experience.
• Computer proficiency in relevant software systems (e.g., STEEB, SAP, Service Max, Microsoft Office, Outlook, Word, Excel, PowerPoint).
• Demonstrated ability to troubleshoot logical processes and work with medium autonomy.

Responsabilidades

• -Manage inbound phone calls, online inquiries and customer walk-ins.
• -Schedule technicians, deliveries and equipment.
• -Process customer requests and orders; document tasks.
• -Coordinate shipping to regional HUB and customers; prepare paperwork.
• -Support service shop technicians with work orders and parts.
• -Maintain accurate time entries and appropriate billing.
• -Ensure safety credentials and DOA policy adherence.

Conhecimentos

Service Max

SAP

STEEB

Microsoft Office

Outlook

Word

Excel

PowerPoint

Forklift certification

Formação académica

High school diploma or equivalent

Ferramentas

Service Max

SAP

STEEB

Microsoft Office

Descrição da oferta de emprego

Xylem is seeking a Branch Operations Coordinator to support shop work and regional transport of electric submersible pumps. You will process work orders in Service Max and STEEB, coordinate shipments, and assist with loading/unloading trucks. The role requires teamwork, strong organization, and navigation of freight terms.

You will support technicians, manage inquiries, and help ensure timely pumping equipment delivery while maintaining accurate billing and compliance across the branch.