Service supervisor

Xylem Water Solutions Magyarország Kft.; Sanford (FL); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Xylem Water Solutions Magyarország Kft. is seeking a Shop Service Supervisor to lead a team in a shop environment with occasional field support. You will ensure safety, efficiency, and quality in service repairs, while coordinating with project teams to deliver contracted scopes.

The role requires 2–3 years in a supervisory role and 3–5 years of submersible pump experience, with proficiency in Microsoft Office and asset systems. Some field exposure is expected.

Qualificações

• 2–3 years of supervisory experience.
• 3–5 years of submersible pump experience required.
• Proficient in Microsoft Office and standard asset systems/software.

Responsabilidades

• Lead and coach multiple direct reports and work teams.
• Ensure safety and training compliance per company protocols.
• Manage scope delivery with project sales and operations teams.
• Maintain effective internal and external communications on repair activities.
• Drive quality assurance and implement corrective actions.
• Support corporate initiatives such as Watermark and risk reporting.

Conhecimentos

Supervisory experience

Submersible pump experience

Microsoft Office

Formação académica

GED or High School Diploma

Bachelor’s/technical degree preferred

Ferramentas

Asset management software

Descrição da oferta de emprego

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

CORE RESPONSIBILITIES

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Safety:To ensure that our team members adhere toallofthe Xylem Safety training and protocols for each given task and have the necessary PPE to do so. Promotes a safety focused culture by carrying out and ensuring a regular with every team member with daily safetytalks.
• Staff Leadership: Hire, develop, support, supervise and coach multiple direct reports. Execute the established training program for all shop service personnel. Ensure staff adhere to established policies, procedures (safety, operational, equipment care/use,), and stay in compliance with applicable regulations (such as DOT).
• Scope Delivery: Understands the contract and the scope of the project. Works directly with project sales and operations team to ensure the positive delivery of the scope. Schedules and manages field staff in executing scope for the projects. When applicable, provides input during the proposal phase of projects.
• Internal and External Communication: Keep internal stakeholders informed of shop repair activities, as well as risk and mitigation strategies. Ensure Area Manager is informed of repair related updates, safety, production reports, project related issues/scope of work.
• Quality Management: Responsible for effective quality assurance and quality control on all aspects of the service repairs. Analyze data, identify discrepancies, and develop and implement corrective actions.
• Support and help drive all corporate initiatives up to but not limited to Watermark, Concern reporting, point kaizens.

QUALIFICATIONS

• GED or High School Diploma. Bachelor’s/technical degree preferred.
• 2-3 years’ experience in supervisory role.
• 3-5 years of submersible pump experience required.
• Efficient in Microsoft Office, standard asset systems/software.
• Waste Water System experience and pump experience is a plus.

DAY IN THE LIFE

In this role, the working environment is based in a shop with the potential for outdoor field support, weather extremities, use of PPE, exposures to high heat and the physical demands may include but not limited to regularly sitting, standing, lifting up to 50 lbs. In addition, this role may require 15-20% of time in the field.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated. Xylem is proud to be an Equal Employment Opportunity and Affluent Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

Disclaimer

The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affluent Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation