Assistant Branch Manager: Growth & Operations Leader

PrimeWay Federal Credit Union; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

PrimeWay Federal Credit Union in Houston, TX seeks an Assistant Branch Manager to support daily operations, coach staff, and ensure service quality. This full-time, non-exempt role reports to the Branch Manager and acts in their absence to maintain branch performance.

You will drive compliance, sales goals, and community relationships, lead by example, and develop staff through coaching and training in a fast-paced banking environment.

Qualifications

• Two to five years of banking or credit union experience.
• Prior teller, banker, loan officer, or member service experience is helpful.
• Leadership or supervisory experience is preferred.
• Notary Public, signature guarantee, lending authority, or similar certifications may be preferred or required.

Responsibilities

• Coach, train, and develop branch employees; support hiring, onboarding, and development.
• Assist with the management of daily branch operations; ensure balancing, cash controls, security procedures, and audit readiness.
• Help achieve branch loan, deposit, and membership or customer growth goals; coach staff on referrals and sales activity.
• Resolve escalated service issues and assist with account opening and maintenance.
• Support adherence to banking regulations and internal policies; assist with audits and risk management.
• Serve as acting branch manager when the Branch Manager is unavailable.

Skills

Leadership

Operations knowledge

Communication

Education

High school diploma

Associate degree

Bachelor's degree

Job description

PrimeWay Federal Credit Union in Houston, TX seeks an Assistant Branch Manager to support daily operations, coach staff, and ensure service quality. This full-time, non-exempt role reports to the Branch Manager and acts in their absence to maintain branch performance.

You will drive compliance, sales goals, and community relationships, lead by example, and develop staff through coaching and training in a fast-paced banking environment.