Branch Operations Leader – Industrial Distribution

DMC Recruitment Group; Bensalem Township (Bucks County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Car allowance

401K matching

Comprehensive benefits

Health benefits

Job summary

DMC Recruitment Group is seeking a Branch Manager for the Greater Philly operation in Philadelphia, PA. This hands-on leadership role requires ownership ofbranch performance, inventory, customer service, and growth initiatives across the branch.

You will lead day-to-day operations, optimize processes, and drive profitability while fostering a culture of accountability and customer excellence. The role offers a competitive base salary with uncapped bonus, car allowance, comprehensive benefits,

Qualifications

• 5+ years of senior management in Industrial Distribution, Manufacturing, Wholesale Distribution, or related industry.
• Demonstrated success leading branch operations with full P&L accountability.
• Strong operational leadership experience including warehouse management, inventory control, procurement, logistics, and process improvement.
• Proven ability to build, coach, and develop high-performing teams.
• Strong business acumen with the ability to analyze financial and operational metrics to drive decision-making.

Responsibilities

• Lead all day-to-day branch operations, ensuring a safe, efficient, and customer-focused environment.
• Drive operational excellence through process improvement, workflow optimization, and performance management.
• Establish, monitor, and improve key operational metrics related to inventory accuracy, order fulfillment, delivery performance, productivity, and customer satisfaction.
• Develop and execute strategic initiatives that support long-term growth, profitability, and operational scalability.
• Foster a culture of accountability, teamwork, continuous improvement, and operational discipline.
• Partner with senior leadership to establish branch objectives, growth strategies, and operational priorities.
• Maintain full P&L responsibility for the branch and drive overall business performance.
• Develop annual operating budgets and monitor results against key financial targets.
• Analyze financial and operational data to identify opportunities for increased profitability and improved efficiency.
• Implement cost-control measures while maintaining exceptional service levels and operational effectiveness.
• Develop both short- and long-term business plans to support sustainable growth.
• Oversee inventory strategy, procurement, replenishment, and warehouse management to ensure optimal stock levels and product availability.
• Collaborate with sales and purchasing teams to establish effective inventory planning, min/max levels, and forecasting strategies.
• Drive inventory accuracy and working capital efficiency while ensuring customer demand is consistently met.
• Ensure timely procurement and delivery of inventory while maintaining strong supplier relationships.
• Support and coach inside and outside sales teams to achieve growth objectives and maximize customer retention.
• Work collaboratively with the sales team to identify market opportunities, improve customer engagement, and drive revenue growth.
• Maintain strong relationships with key customers and serve as the face of the organization within the local market.
• Champion a customer-first culture focused on service excellence, responsiveness, and long-term partnerships.
• Recruit, develop, mentor, and retain top talent across all functional areas of the branch.
• Build a high-performance culture through coaching, accountability, and employee engagement.
• Lead by example and create an environment where employees are empowered to contribute to the success of the business.
• Promote and maintain a strong commitment to workplace safety and operational best practices.

Skills

Senior management

P&L accountability

Operational leadership

Team development

Financial analysis

Customer relationship

Job description

DMC Recruitment Group is seeking a Branch Manager for the Greater Philly operation in Philadelphia, PA. This hands-on leadership role requires ownership ofbranch performance, inventory, customer service, and growth initiatives across the branch.

You will lead day-to-day operations, optimize processes, and drive profitability while fostering a culture of accountability and customer excellence. The role offers a competitive base salary with uncapped bonus, car allowance, comprehensive benefits,