Branch Operations Leader — Heavy Equipment Parts & Service

RECO Equipment, Inc.; Marne (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

RECO Equipment Inc. is seeking an Operations Manager to be a hands-on leader for the daily operations and growth of a developing RECO branch.

This role oversees parts, service, logistics, and administrative operations while ensuring the highest level of customer satisfaction and operational efficiency. The ideal candidate will have 3+ years of experience in branch or operations management, with a background in heavy equipment, parts, or logistics, and strong communication, organizational, and

Qualifications

• 3+ years of experience in branch, operations, or department management preferred.
• Background in heavy equipment, parts, service, or logistics preferred.
• Experience dispatching technicians and coordinating service operations preferred.
• Experience working in a small, team-oriented environment.

Responsibilities

• Oversee daily branch operations, including parts and service coordination.
• Maintain workflow across departments and ensure customer satisfaction.
• Monitor KPIs, control costs, and support profitability.

Skills

Leadership

Communication

Multitasking

Customer service

Microsoft Office

Inventory management

Problem solving

Tools

NEXT or similar systems

Job description

RECO Equipment Inc. is seeking an Operations Manager to be a hands-on leader for the daily operations and growth of a developing RECO branch.

This role oversees parts, service, logistics, and administrative operations while ensuring the highest level of customer satisfaction and operational efficiency. The ideal candidate will have 3+ years of experience in branch or operations management, with a background in heavy equipment, parts, or logistics, and strong communication, organizational, and