Branch Operations Leader — Growth, Service & Safety

National Tank & Equipment; Midland (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Life and disability insurance

Job summary

National Tank & Equipment (NTE) is seeking an Assistant Branch Manager for Midland, TX to support the Branch Manager in daily performance, coordinate priorities across operations, service, transportation, and sales support, and drive customer success. The role requires 5+ years in branch operations or related fields, strong communication, and the ability to lead teams.

A Bachelor's degree is preferred or equivalent experience; TWIC card and clean driving record are preferred.

Qualifications

• Bachelor's degree preferred, or equivalent branch, operations, or rental experience.
• 5+ years of progressive experience in branch operations, equipment rental, logistics, customer service, service operations, or a related industrial environment.
• Clear communication, coaching, organization, and problem-solving skills.
• Ability to work effectively with employees, customers, vendors, and leaders.
• Possess or be able to obtain and maintain a valid TWIC card.
• Moderately clean driving record.

Responsibilities

• Coordinate priorities across operations, service, transportation, and sales support.
• Provide leadership coverage and decision support when the Branch Manager is unavailable.
• Monitor workflow, staffing needs, and customer commitments and resolve barriers promptly.
• Assist with branch planning, operating reviews, purchasing, payables, receivables, and collections.
• Review branch records and transactions for accuracy, timeliness, and compliance.
• Support expense control, asset stewardship, and performance improvement activities.
• Help resolve customer issues and maintain strong internal and external relationships.
• Coach managers and employees, reinforce expectations, and support development plans.
• Promote clear communication and teamwork across branch functions.
• Reinforce safety, environmental, quality, and operating requirements.
• Support incident follow-up, corrective action, audits, and recordkeeping.
• Model accountability and visible leadership in daily operations.

Skills

Leadership

Operational judgment

Communication

Coaching

Problem-solving

Customer service

Education

Bachelor's degree preferred or equivalent branch/operations/rental experience

Job description

National Tank & Equipment (NTE) is seeking an Assistant Branch Manager for Midland, TX to support the Branch Manager in daily performance, coordinate priorities across operations, service, transportation, and sales support, and drive customer success. The role requires 5+ years in branch operations or related fields, strong communication, and the ability to lead teams.

A Bachelor's degree is preferred or equivalent experience; TWIC card and clean driving record are preferred.