Branch Operations Leader — Growth & Service Focus

Longview Capital Corporation; Braidwood (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) Match

Paid time off

Flexible schedule

Training and development

Logo apparel

Job summary

Federated Bank – Braidwood Branch is seeking an experienced Assistant Branch Manager to oversee daily operations, drive customer satisfaction, and lead a small team. The role focuses on revenue growth, account management, and maintaining compliance while delivering exceptional service.

The position requires a high school diploma and banking experience, with leadership exposure; bilingual skills are a plus. This is a full-time, on-site role with a comprehensive benefits package and flexible

Qualifications

• HS diploma required; degree in business/finance preferred.
• 3–5 years banking experience with leadership exposure.
• Bilingual in English and another language preferred.

Responsibilities

• Deliver and promote exceptional customer service by handling inquiries and resolving issues.
• Open and service consumer and business accounts with accuracy and compliance.
• Support relationship growth, cross-sell products, and promotional initiatives.
• Supervise daily branch operations including teller functions and ATM processing.
• Provide leadership and coaching to branch staff; coach and schedule performance.

Skills

Leadership

Customer service

Communication

Problem solving

Organizational skills

Bilingual

Education

High school diploma

Associate or bachelor’s degree in business/finance

Job description

Federated Bank – Braidwood Branch is seeking an experienced Assistant Branch Manager to oversee daily operations, drive customer satisfaction, and lead a small team. The role focuses on revenue growth, account management, and maintaining compliance while delivering exceptional service.

The position requires a high school diploma and banking experience, with leadership exposure; bilingual skills are a plus. This is a full-time, on-site role with a comprehensive benefits package and flexible