Assistant Branch Manager (5850)

Longview Capital Corporation; Braidwood (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) Match

Paid time off

Flexible schedule

Training and development

Logo apparel

Job summary

Federated Bank – Braidwood Branch is seeking an experienced Assistant Branch Manager to oversee daily operations, drive customer satisfaction, and lead a small team. The role focuses on revenue growth, account management, and maintaining compliance while delivering exceptional service.

The position requires a high school diploma and banking experience, with leadership exposure; bilingual skills are a plus. This is a full-time, on-site role with a comprehensive benefits package and flexible

Qualifications

• HS diploma required; degree in business/finance preferred.
• 3–5 years banking experience with leadership exposure.
• Bilingual in English and another language preferred.

Responsibilities

• Deliver and promote exceptional customer service by handling inquiries and resolving issues.
• Open and service consumer and business accounts with accuracy and compliance.
• Support relationship growth, cross-sell products, and promotional initiatives.
• Supervise daily branch operations including teller functions and ATM processing.
• Provide leadership and coaching to branch staff; coach and schedule performance.

Skills

Leadership

Customer service

Communication

Problem solving

Organizational skills

Bilingual

Education

High school diploma

Associate or bachelor’s degree in business/finance

Job description

Job DetailsLevel: ExperiencedJob Location: Braidwood Branch - Braidwood, IL 60408Position Type: Full TimeSalary Range: $21.00 - $26.00 HourlyTravel Percentage: NegligibleFederated Bank - Braidwood Branch

Title: Assistant Branch Manager

Status: Full-Time, Hourly, Non-Exempt

Schedule: 40 hours per week, M-F plus rotating Saturday mornings

Benefits:

• Health, Dental, Vision, Life Insurance
• 401(k) Match
• Vacation, Sick, and Personal Time
• Flexible work schedule
• Training and development
• free logo apparel
• and more.

The Assistant Branch Manager supports the overall management of branch operations, team performance, and customer experience. This role assists in driving revenue growth, deepening customer relationships, and ensuring operational efficiency, compliance, and service excellence. The Assistant Branch Manager also provides leadership to branch staff and serves in the Branch Manager’s absence.

Primary Duties:

• Deliver and promote exceptional customer service by handling inquiries, resolving issues, and supporting relationship-building efforts
• Open and service consumer and business accounts, ensuring accuracy, compliance, and alignment with customer needs
• Support branch performance by identifying opportunities to grow relationships, cross-sell products, and contribute to promotional initiatives
• Assist in supervising daily branch operations, including teller functions, account services, ATM and night depository processing, and workflow coordination
• Provide leadership and support to branch staff through training, coaching, scheduling, and performance oversight
• Serve as acting Branch Manager in their absence, ensuring continuity of operations and decision-making
• Maintain operational controls, including dual control of the vault, cash oversight, transaction approvals, overdraft review, and adherence to internal procedures
• Oversee safe deposit box operations and support document processing, scanning, and record maintenance
• Monitor branch activity, staffing levels, and workflow to ensure efficiency and timely completion of tasks
• Ensure compliance with all bank policies, procedures, and regulatory requirements, including BSA/AML, and report suspicious activity
• Perform teller and customer service duties as needed and complete required training
• Perform additional duties as assigned to support branch operations

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or related field preferred
• 3–5 years of banking experience, including at least 1–2 years in a leadership or supervisory capacity preferred
• Strong knowledge of branch operations, banking products, and regulatory requirements
• Demonstrated leadership, coaching, and team development skills
• Strong communication, problem-solving, and organizational skills with the ability to manage multiple priorities
• Bilingual Preferred

NOTE: This job description does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Equal Opportunity Employer