Branch Operations Leader – Generator Service & Growth

GenServe Inc.; La Habra (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Annual bonus

Comprehensive benefits package

Career growth within a rapidly growing

Job summary

GenServe Inc. is seeking a Branch Manager for the La Habra, CA area to oversee all branch operations, personnel, customer relationships, and financial performance. This leader will ensure service delivery excellence, safety compliance, and strong P&L management across critical infrastructure customers.

The role requires hands-on leadership, operational execution, and the ability to drive technician productivity while maintaining high customer satisfaction and safety standards.

Qualifications

• 5+ years in field service operations, power generation, electrical, or related technical service environments.
• 2+ years of leadership or supervisory experience.
• Financial acumen – budgets, cost control, revenue drivers.

Responsibilities

• Lead, coach, and develop a team of technicians, dispatchers, service writers, and staff.
• Oversee staffing, onboarding, and performance.
• Foster safety, accountability, teamwork, and continuous improvement.
• Oversee daily service operations: scheduling, dispatching, and work completion.
• Monitor productivity, job progress, and service quality.
• Prepare accurate estimates and coordinate follow-up with customers.

Skills

Leadership

Customer focus

Budgeting

Operations mgmt

Communication

Problem solving

Driver's license

Education

Technical/Engineering education or certifications

Tools

Field service management software

Scheduling platforms

Reporting tools

Job description

GenServe Inc. is seeking a Branch Manager for the La Habra, CA area to oversee all branch operations, personnel, customer relationships, and financial performance. This leader will ensure service delivery excellence, safety compliance, and strong P&L management across critical infrastructure customers.

The role requires hands-on leadership, operational execution, and the ability to drive technician productivity while maintaining high customer satisfaction and safety standards.